Returns & Exchanges
At Race Face, we stand by our high-performance gear; if you are not completely satisfied with your purchase, you can return unused items in their original packaging within 30 days.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Gear
Securely pack the items in their original box, ensuring all tags are attached and the product is in new, resellable condition.
- 3.Attach Shipping Label
Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; we will process your refund once the inspection is complete.